People behind better screening.

With a distinguished career spanning over two decades in luxury hospitality, Erica transitioned into background check services, where she develops and implements tailored solutions for clients’ diverse screening needs. A skilled client relationship manager, she understands the importance of cultivating trust and satisfaction. Her ability to develop her team and nurture long-term relationships supports high levels of client satisfaction and repeat business.

Driven by a results-oriented approach, Erica optimizes team performance and uses modern technology to streamline operations and deliver strong outcomes. Her dedication to setting clear objectives, measuring results, and celebrating achievements aligns with the rigorous standards of the background check industry.

Adept at market analysis and trend identification, she anticipates shifts in regulatory landscapes and technology to help provide comprehensive, up-to-date screening solutions. Her focus on reliability, accuracy, integrity, customer satisfaction, and innovation helps set the company’s standard for service.

John McKay is a seasoned National Sales Director with over four years of dedicated service in the background check industry. His career spans dynamic roles in sales management and strategic account development across prestigious hospitality brands. Known for his energetic approach and strong work ethic, John consistently delivers results by driving revenue growth and fostering lasting client relationships.

With a background in economics and hospitality management, he brings a blend of business acumen and industry expertise to every endeavor. John excels in demonstrating modern background screening platforms, supporting seamless integration and customized solutions that meet clients’ diverse needs.

His proactive approach to account management ensures clients receive personalized attention and responsive support throughout their partnership with Express Background Checks.